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FAQ

May I place an order over the phone?
 
Yes. Please call 703.383.1414 to speak to a knowledgeable sales associate to help you check out.
Our phone hours are Mondays through Fridays 11-7PM EST and on Saturdays from 10-6PM EST.
You may also visit our physical store during these hours to see any items in person at the address below.
Penny Pincher Coins
10409-A Main St.
Fairfax, VA 22030 
 
 
What forms of payment do you accept?
 
We accept all major credit cards (Visa, Mastercard, American Express, and Discover) as well as PayPal. If you wish to pay by check or money order, please mail your order to the address below:
 
Penny Pincher Coins
10409-A Main St. 
Fairfax, VA 22030
 
What is your return policy?
 
We work hard to make sure that every purchase you make leaves you completely satisfied with not only the quality of the items but also the quality of the service. If for any reason you are dissatisfied with the quality of the item or service then please give us a call at 703.383.1414 or email us at tj@pennypinchercoins.com . If you are still not satisfied with your purchase please return your item within 2 weeks for a full or partial refund.* 
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
 
*Bullion Sales (Gold, Silver, and Platinum) are non-refundable due to the value of bullion investments being so heavily dependant on the fluctuating market value for their respective precious metals.  
 
Do you ship internationally?
 
We ship to all countries for a flat rate of $9.95. And a flat rate of $4.95 for all US domestic orders. 
 


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Penny Pincher Coins 10409-A Main Street, Fairfax, VA, 22030

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